TERMS AND CONDITIONS
- Introduction
Welcome to COLTON AGRI SALES LTD. These Terms and Conditions govern your access to and use of our website and the purchase of agricultural machinery, farming equipment, spare parts and related services.
Company: COLTON AGRI SALES LTD
Address: 59a Drumlish Road, Dromore, Omagh, United Kingdom, BT78 3ER
Telephone: +44 28 8289 9053
Email: sales@coltonagri.online
Throughout these Terms and Conditions, “we”, “us” and “our” refer to COLTON AGRI SALES LTD. “You” and “your” refer to any customer, purchaser or website user.
By accessing our website, requesting a quotation, placing an order or purchasing our products or services, you agree to these Terms and Conditions where applicable. Please read them carefully before making a purchase.
- Our Products and Services
COLTON AGRI SALES LTD supplies agricultural machinery, farm equipment, replacement parts and related equipment services. Our offerings may include:
Agricultural machinery and equipment sales.
Farm equipment supply.
Machinery spare parts and replacement components.
Equipment order deposits and balance payments.
Machinery servicing, maintenance and repair services.
Other related products and services expressly agreed with the customer.
Product availability, specifications, pricing, delivery arrangements and service availability may vary by item, location and order.
Customers should review the relevant product description, quotation, specifications and invoice before confirming an order. Where technical compatibility is important, customers should provide accurate equipment details, including make, model, serial number or part number where applicable.
Images and illustrations on our website are provided for identification and general reference. Actual specifications, supplied accessories, condition and included components will be determined by the applicable product description and confirmed order documents.
- Quotations and Order Acceptance
Some products and services may require a quotation before an order can be confirmed.
A quotation will specify the applicable price and, where relevant, product specifications, deposit requirements, delivery charges, estimated delivery arrangements and payment schedule.
Unless otherwise stated in writing, quotations are subject to availability and are not a guarantee that the relevant item will remain available indefinitely.
An enquiry or quotation request does not, by itself, constitute a confirmed purchase. An order will be considered accepted when we provide written confirmation or otherwise expressly confirm acceptance through an agreed ordering process.
We reserve the right to decline an order where there is a legitimate reason, including unavailability, pricing errors, suspected fraud or an inability to fulfil the order. If payment has already been received for an order that we decline, we will arrange an appropriate refund in accordance with applicable law.
Customers are responsible for checking their order details before confirming a purchase. Please contact us promptly if you identify an error.
- Pricing, Deposits and Payments
All prices and applicable charges will be communicated before the customer becomes bound by the relevant order. Any applicable taxes, delivery fees or additional charges will be disclosed as required by law and the ordering process.
Depending on the transaction, payment may relate to one or more of the following:
Agricultural Machinery Order Deposit.
Farm Equipment Purchase.
Machinery Spare Parts Order.
Equipment Supply Invoice Payment.
Machinery Service or Repair Payment.
Balance Payment for a Confirmed Equipment Order.
A deposit, where required, will be applied to the relevant confirmed order according to the quotation, invoice or written agreement. The amount, payment deadline and outstanding balance will be communicated before payment.
Customers must pay the amounts due using the payment methods made available for the relevant transaction. Payment must be made in accordance with the applicable quotation, invoice or order confirmation.
Unless otherwise agreed in writing, payment is due according to the payment schedule stated on the applicable invoice or order documents. We may delay dispatch, delivery or commencement of services until the required payment has been received, subject to applicable law and the terms of the order.
Customers must ensure that their payment and billing information is accurate and that they are authorised to use the selected payment method.
- One-Time Payments and No Subscriptions
All products and services offered by COLTON AGRI SALES LTD are charged on a one-time basis unless a separate written agreement expressly states otherwise.
We do not offer subscription-based services, recurring memberships or automatic subscription renewals through our standard website purchasing process.
Each payment relates to a specific product order, deposit, invoice, spare parts purchase, servicing or repair
transaction. A deposit and a later balance payment may be separate payments associated with the same equipment order; they do not constitute a subscription.
Customers will not be charged a recurring subscription fee merely because they have placed an order or used our services previously. Any additional purchase or separately chargeable work must be agreed or authorised as applicable.
- Payment Processing and Security
Online payments may be processed by a secure third-party payment provider, such as Stripe, where available.
Payments are subject to the relevant payment provider’s processing procedures, security checks and applicable terms. Customers may be required to provide additional information to verify a transaction or prevent unauthorised activity.
We do not intend to store complete payment card numbers or card security codes on our own website servers. Payment information is handled through the payment processing arrangements made available for the transaction.
Customers must not submit payment information through channels that we have not identified as authorised payment methods.
Nothing in these Terms and Conditions removes any rights or remedies available to customers under applicable payment services rules or law.
- Delivery, Collection and Fulfilment
Delivery arrangements will be confirmed as part of the applicable product listing, quotation, invoice or order confirmation.
Delivery costs, estimated timeframes, delivery locations, collection arrangements and any applicable restrictions will be communicated before the order is finalised.
Delivery estimates are provided in good faith but may be affected by stock availability, supplier arrangements, transport services, customs procedures, adverse weather or other circumstances outside our reasonable control.
If a delay or fulfilment issue arises, we will communicate relevant information and discuss appropriate next steps with the customer. We will comply with applicable legal requirements concerning delivery, cancellation and refunds.
Customers must provide accurate delivery details and ensure that the delivery location is suitable for the equipment being supplied. Where machinery requires special transport, unloading equipment, site access or other arrangements, these requirements should be agreed before dispatch.
Risk and ownership of goods will transfer in accordance with the applicable contract and applicable law. Nothing in these Terms and Conditions overrides any mandatory legal protections concerning delivery, ownership or risk.
- Product Condition, Specifications and Compatibility
Customers should review all available specifications and confirm that the selected machinery, equipment or spare part is suitable for their intended application.
Where a product is sold as new,refurbished or otherwise subject to a specific condition description, that description will form part of the applicable order.
Any stated performance characteristics, dimensions, compatibility information or technical guidance are subject to the product documentation and confirmed specifications.
We will supply goods in accordance with the applicable contract and applicable law. Nothing in this section excludes statutory rights relating to product description, quality, fitness for purpose or other protections that cannot legally be excluded.
Customers should follow the manufacturer’s operating instructions, safety guidance and maintenance recommendations for machinery and equipment.
- Servicing and Repair Work
Where we agree to provide servicing, maintenance or repair work, the scope of work, applicable charges, payment arrangements and any estimated completion time will be communicated before the work is authorised.
Additional work, replacement parts or costs outside the original agreed scope may require further customer approval before proceeding.
Service estimates may be affected by the availability of parts, the condition of the equipment and the findings of an inspection. We will communicate material changes to the agreed scope or estimated charges where reasonably practicable.
All services will be performed in accordance with the applicable agreement and legal requirements. Nothing in these Terms and Conditions excludes any statutory rights relating to the performance of services.
- Cancellations, Returns and Refunds
Cancellation, return and refund requests will be handled in accordance with the applicable order terms and relevant law.
Depending on the nature of the purchase, customers may have statutory cancellation rights, including rights applicable to certain distance contracts. These rights may be subject to legal exceptions, including circumstances involving certain customised or made-to-order goods or services that have already been performed, where the relevant legal conditions are satisfied.
Customers should contact us as soon as possible if they wish to cancel an order, return goods or request a refund.
Please contact:
Email: sales@coltonagri.online
Telephone: +44 28 8289 9053
When submitting a request, please provide the order number, invoice reference, relevant product or service details and the reason for the request.
Deposits, payments for completed work and payments for specially ordered goods will be assessed according to the agreed contract and applicable law. A deposit will not automatically be treated as non-refundable where the law requires otherwise.
Nothing in these Terms and Conditions limits a customer’s mandatory statutory rights, including rights relating to faulty, misdescribed or non-conforming goods and services.
- Intellectual Property Rights
Unless otherwise stated, the website and its content, including text, graphics, logos, photographs, product descriptions, page layouts and other materials, are owned by or used under licence by COLTON AGRI SALES LTD or the relevant rights holders.
These materials are protected by applicable intellectual property laws.
You may access and use the website for lawful personal or business purchasing purposes. You must not, without the relevant rights holder’s prior written permission:
Copy, reproduce or republish substantial website content for commercial use.
Modify, distribute or commercially exploit our website materials.
Use our name, logo or branding in a way that suggests an unauthorised association or endorsement.
Remove copyright notices or other proprietary notices.
Use website content in a manner that infringes intellectual property rights.
Third-party names, logos, trademarks and product images remain the property of their respective owners. Their appearance on our website does not necessarily imply sponsorship, partnership or endorsement.
Nothing in this section transfers ownership of intellectual property to the customer.
- Acceptable Website Use
You agree to use our website lawfully and responsibly.
You must not attempt to interfere with website security, gain unauthorised access to systems, submit fraudulent orders, introduce malicious software or use the website in a manner that disrupts its operation.
We may restrict or suspend access where reasonably necessary to protect the website, our business, customers or other users, or to comply with legal obligations.
- Third-Party Services and Links
Our website or payment process may refer to third-party websites, delivery providers, manufacturers or payment processors.
Third-party services are subject to their own applicable terms and privacy practices. We are not responsible for the independent content or practices of third-party websites, except to the extent responsibility cannot lawfully be excluded.
The use of a third-party payment provider does not change the identity of the seller under your confirmed purchase contract.
- Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation would be unlawful.
Subject to that principle, we will not be liable for losses that are not reasonably foreseeable consequences of our breach of contract or other relevant legal duty.
To the extent permitted by law, we will not be liable for indirect or consequential business losses, including loss of profit, loss of business opportunity or business interruption, where those losses are not recoverable under the applicable legal rules.
Where you purchase products or services wholly or mainly for business purposes, any limitation of liability will apply only to the extent permitted by the law governing the contract and will not exclude liability that cannot legally be excluded.
Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
Where you are a consumer, your mandatory statutory rights remain unaffected. We do not exclude any legal responsibility for supplying goods or services that fail to meet applicable statutory requirements.
- Events Beyond Our Reasonable Control
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, transport disruption, supplier shortages, industrial action, public emergencies or interruptions to essential services.
Where such circumstances affect an order, we will take reasonable steps to inform the customer and discuss appropriate arrangements.
This section does not remove any cancellation, refund or other rights that apply under mandatory law.
- Complaints and Dispute Resolution
We aim to resolve customer concerns fairly and promptly.
If you have a complaint about a product, payment, delivery or service, please contact us using the details below and include your order number and a description of the issue.
Email: sales@coltonagri.online
Telephone: +44 28 8289 9053
Postal Address: 59a Drumlish Road, Dromore, Omagh, United Kingdom, BT78 3ERWe will review the information provided and seek to agree an appropriate resolution. Depending on the circumstances, this may include clarification, corrective action, repair, replacement, cancellation or a refund where appropriate under the contract and applicable law.
If a dispute cannot be resolved directly, either party may pursue any available legal remedies through the courts with appropriate jurisdiction. Where suitable and legally available, the parties may also agree to mediation or another alternative dispute resolution process.
Nothing in this section prevents a consumer from exercising statutory rights or bringing a claim before a court with jurisdiction.
- Governing Law and Jurisdiction
These Terms and Conditions and any non-contractual obligations arising out of or in connection with them shall be governed by the laws of Northern Ireland, subject to any mandatory legal provisions that apply to the relevant transaction.
The courts of Northern Ireland shall have jurisdiction over disputes arising from these Terms and Conditions, subject to applicable jurisdictional rules and any mandatory rights that allow a consumer to bring proceedings in another competent court.
If a customer resides outside Northern Ireland, mandatory consumer protection rules applicable in the customer’s country of residence may continue to apply where required by law.
- Privacy and Personal Information
We process personal information in connection with enquiries, quotations, orders, payments, delivery, customer support and legal compliance.
Our collection and use of personal information are explained in our Privacy Policy, which should be read together with these Terms and Conditions.
We do not sell customers’ personal information. Information may be shared with payment processors, delivery providers, IT service providers, professional advisers or authorities where necessary for legitimate business purposes or where required by law.
- Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our business, website, services or legal obligations.
The latest version will be published on our website with its applicable update date. Changes will not retrospectively alter an existing confirmed order where doing so would be inconsistent with the agreed contract or applicable law.
Customers should review the current version before placing a new order.
- Severability
If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary, where legally permitted.
The remaining provisions will continue to apply to the extent that they remain valid and enforceable.
- Entire Agreement
These Terms and Conditions, together with the applicable quotation, order confirmation, invoice, product description and any additional written agreement, form the contractual documents governing the relevant purchase or service.
Where a specific written agreement expressly varies these Terms and Conditions, the specific agreement will take precedence to the extent of the inconsistency.
Nothing in this section excludes liability for fraud or misrepresentation or overrides mandatory legal rights.
- Contact Information
For questions about these Terms and Conditions, product enquiries, orders, payments, cancellations or complaints, please contact us
Thank you for choosing COLTON AGRI SALES LTD. We are committed to providing clear ordering information, transparent payment arrangements and professional service for agricultural machinery, farming equipment and spare parts.